Job Purpose
We are looking for an Education Consultant with a customer service mindset & proactiveness to advise Vietnamese students to study in China.
Job Responsibilities
- Consulting prospective students and their families about study in China country/ university/ courses/ entry requirements/ application procedures/ visa application and associated issues.
- Coordinating with the Admissions team to support students during university application and entry visa process.
- Communicating with universities via email and phone calls (mainly via email) regarding student admission status and progress and following up on university applications, keeping students posted/ informed on offers/ rejections by the institutions.
- Accurately & timely updating of student applications on the CRM system.
- Collaborating with the Marketing team to implement strategies to attract potential students.
- Attending training and educational exhibitions of our partnerships.
- Translating documents and interpreting at university seminars/ interviews/ exhibitions whenever necessary.
- Can apply for Education Consultant Team Leader if qualified.
Required skills/competencies
- Bachelor's Degree holder (studying abroad is an advantage)
- Understanding of the study abroad system.
- Good verbal and non-verbal communication skills both in Vietnamese, Chinese (and English if applicable), explanation, and customer orientation
- Having at least 1 years experience in counseling/sales in various industries such as education, study abroad, customer service…
- Having knowledge about immigration policies and visa processes is an advantage.
- Demonstrate strong sales, and have the ability to maintain and widen customers relationship.
- Ability to work under high pressure and target.
Remuneration
- Attractive salary plus commission.
- Annual salary review.
- Annual leave, and working conditions follow Vietnam labor laws.
- Social, Health, and Unemployment Insurance based on full salary.
- Support for learning and certificate examination.
- Annual vacation: follow the company’s policy every year.
- International, dynamic, friendly working environment.
- Have a chance to build long-term relationships with colleagues in the UK and China via multiple projects.
- Working time: 9AM-6PM: Monday - Friday
- Working place: KT1 Floor, HongKong tower, 243A Đê La Thành, Hanoi
Number of vacancies
2
If you are interested in the role above, please send a copy of your CV and a short cover letter to vietnamhr@intergreat.com.